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Turnkey service

High-performance software, responsive service

Crossmods is first and foremost a new generation of software and, above all, a team of ecommerce flow experts.

01
AUDIT

We carry out a detailed audit of your IT operations and content, taking into account your target marketplaces. You get an analysis of your project, and a roadmap to frame your project.

02
WORKSHOPS

Setting up workshops to ensure a smooth flow of information between us. Understand your specific needs, train you in the tasks ahead, and work together to find the most efficient way of operating. Regular follow-up by video with your teams on the various stages of the project.

03
SPECIFIC DEVELOPMENT

We create specific integrations to suit your ERP, PIM, CMS or any other source. Our tools adapt to your environment, not the other way around.

04
ONBOARDING MANAGEMENT

Your dedicated account manager takes care of setting up your store and the entire process of integrating a marketplace.

05
MAPPING

Unlike SaaS integrators, our teams continuously map your catalog to the standards of each marketplace.

06
SPECIFIC RULES

Our teams apply your business rules, your pricing policy, your exclusion rules, or any other requirements that match your needs.

07
TEST

Before going into production, we test the various stages together. From product dispatch to stock synchronization and order testing, we make sure your distribution runs smoothly.

08
DAILY MONITORING

Our account managers monitor your business on a daily basis to resolve errors in flow integration, downstreaming and order processing. Proactive, we remain vigilant to correct your flows.

09
MARKETPLACE SUPPORT

Our experience and network within the marketplaces enable us to communicate directly with their support, sales and technical teams. So don’t waste your time getting answers – we’ll take care of it.

10
BUSINESS EVENTS

For the implementation of rules specific to marketing operations (Sales, Black Friday, Private Sales…) our account managers anticipate, question you and apply the modifications.